Our Process
From the first phone call to the final walkthrough
No handoffs, no guessing where the claim stands. Here is exactly what happens after you call.
- 01
Emergency Call
Call 760-522-6076 any hour. We take the details, dispatch the nearest crew, and coach you through shutting off water or staying clear of hazards until we arrive.
- 24/7 live answer
- Crew dispatched on the call
- ~60 minute typical arrival
- 02
On-Site Mitigation
We stop the source, extract standing water, and set air movers and dehumidifiers. Contents get protected or packed out. Every reading and photo is logged for your carrier.
- Extraction & structural drying
- Containment where mold or smoke is present
- Daily moisture monitoring
- 03
Insurance Documentation
We build the scope with your adjuster — photos, moisture logs, and line items at accepted pricing — and confirm approval before any rebuild work begins.
- Direct carrier communication
- Approved-scope only
- Deductible-only on approved claims
- 04
Restoration & Rebuild
The same team puts your home back: drywall, texture, paint, flooring, cabinets, trim, and any structural repairs — finished to match what was there before.
- Drywall, paint & flooring
- Cabinets & millwork
- Final walkthrough with you